Client Workflow Solution

Configurable set of data fields and activities specific to each sub-process
Configurable dashboards and screens for each sub-process activity
Configurable sub-process workflow to efficiently route workitems between activities
Facility to upload, create, assign, search and manage sub-process level workitems
Facility to generate powerful reports to track and manage day-to-day operations at process / sub-process level
Facility to monitor process health through SLA compliance and performance review reports
Role based authorization to ensure right-level of access to team members, leads, managers and EXL’s Client users

Client Workflow Solution is a powerful workflow based application that works in tandem with EXL’s Production Dashboard and enables EXL’s Client users to collaborate with EXL employees in real-time by acting upon the workitems routed to them.